"Like restarting your PC." Lebanon's WhatsApp taxĮven before the pandemic, the app was especially popular in places where the public has become disgruntled by patchy telecoms services. "I guess it gave a break for people," he said. And we were able to continue messaging and customer care via our website." "We went straight to telegram for business messaging. Saif Al Dabbagh, who works in financial technology in Baghdad, said that WhatsApp going down was a relief from constant messaging.īut he said that his business had prepared, quickly migrating to Telegram when the sites went down. Its Telegram account could also be used as a backup to Instagram, Dar Al Ifta said.īut it was not just public services – families and religious groups sought backup when the system went down. When WhatsApp went down on Monday, Dar Al Ifta, one of Egypt’s foremost Islamic advisory bodies, told followers that TikTok could still be used to find its latest updates. Other uses included allowing religious leaders to stay in touch with congregations, something that became vital when services in mosques were restricted. It was the main method of communication in a lot of hospitals,” one user wrote on Twitter. It has been a major problem since this outage.
“In Egypt, we use WhatsApp to exchange information in the hospital. In Tunisia, it became common for doctors to use WhatsApp to send pictures of medical scans to health centres in Tunis for analysis. Last year, health services increased their use of the app to tackle emergencies. Service resuming after WhatsApp, Facebook, and Instagram go down
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